Returns & Refund
All the purchases are non-refundable. Only Store Credit is applicable.
HOW LONG IS THE RETURN TIMELINE
Our return request policy lasts 3 days. If 3 days have gone by since the delivery of final goods, unfortunately, we can’t offer you an exchange for store credit.
- Send us an email with your order number at firstname.lastname@example.org or whatsapp message on +91 9175936867
- Store Credit is valid for 6 months.
- Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Once your product is received and inspected, we will send you an email to notify you that we have received your returned item.
- If you are approved, then your store credit will be processed via email/whatsapp.
- Since a third party, i.e courier company is involved, the return procedure takes 15 working days to be completed.
- On receiving the garment, our team will take up to 2 working days to inspect the product.
- If all our conditions for replacements are met, the amount paid by you towards the garment, after deducting the shipping charges, will be reimbursed in the form of a store credit on our website www.steezy.in.
- We will arrange your pickup if your area pincode is serviceable.
- A return fee of Rs.100/- will be adjusted to the store credit amount.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- It takes about 10-14 days for your return item to reach us.
Sale items (if applicable)
- Unfortunately, sale items cannot be refunded for store credit.
- Sale Items cannot be exchanged for any other item. Size exchange is possible for the item purchased if available.